Rich Harkwell is a 20+ year veteran in the financial services industry who began his career at Norwest/Wells Fargo. While at Norwest, he attained top sales honors and went on to spearhead their National Call Center team, including overseeing the integration of Norwest’s inside sales operation during an acquisition of Prudential Home Mortgage. Rich went on to join Citi Mortgage, where he led the company’s Consumer Direct, Mortgage Retention, and Relocation Lending units. Midway through his career, and drawn to the emerging online lending space, Rich exited Citi to join a team comprised of Kohlberg Kravis Roberts’ and industry veterans to form Nexstar Financial. Nexstar became a pioneer in the end-to-end digital mortgage industry, won awards for innovative technology, and was ultimately sold to MBNA/Bank of America. Rich has continued his entrepreneurial pursuits by founding an independent insurance brokerage agency and negotiating a successful exit with the private equity investors group GTCR.